Frequently Asked Questions

Delivery Dates/Times

Do you deliver on Sundays?

Do you deliver on Bank Holidays?

How can I pick my delivery date/time?

What if I am not in, can you redeliver?


Can I cancel my order?

Why has my order been cancelled?


How can I pay?

I've had to cancel my order how long will it take to be refunded?

Shipping Rates

What's the delivery cost?


What if i cant find what I am looking for?

Can I include a personal message?

Valentines Day Delivery

Do you delivery on Valentine's Day?

Why are your prices higher on Valentine's Day?

My Valentine's Day Roses have not arrived on time

Our Roses

What are the difference between Letter Box Roses and Gift Box Roses?

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