FAQ's

Frequently Asked Questions

Delivery Dates/Times

Do you deliver on Bank Holidays?

How can I pick my delivery date/time?

What if I am not in, can you redeliver?

Cancellations

Can I cancel my order?

Why has my order been cancelled?

Payments

How can I pay?

I've had to cancel my order how long will it take to be refunded?

Shipping Rates

What's the delivery cost?

Products

What if i cant find what I am looking for?

Can I include a personal message?

Valentines Day Delivery

Do you delivery on Valentine's Day?

Why are your prices higher on Valentine's Day?

My Valentine's Day Roses have not arrived on time

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